repair order
jacket should be used on every job. Record all information on the front
of the jacket, as well as any special promises to the customer, when the
job is sold.
1.
Pass the jacket to the person in charge of ordering parts and fill in
the following sections:
- Vendor
information section
- When
the parts were ordered, and by whom
- Dealership
where the parts were ordered
- Expected
date of arrival
- Make
a copy of every part's invoice
- Keep
all paperwork in the RO jacket
2.
When all parts have arrived, the jacket goes to the person in charge
of production.
- Back
side has additional space for notes
- Record
all phone calls to insurance companies or customers
- Record
supplement problems
3.
Be sure to record information that:
- May
be needed when the job is finished
- May
be useful for computing the final bill
- These
items are recorded in the customer/insurance section
- Note:
record supplement information in red for easy reference
4.
When the job is finished:
- Compute
the final bill in the lower right hand corner of the jacket
- Make
copies of all invoices and put them inside jacket
- Make
sure notes are complete
- Final
bill can now be computed easily!
5.
After all money is collected:
- File
the jacket alphabetically by color label system
- Make
sure all invoices and paperwork is inside
- Include
copies of final bill & supplement, rental form, POA, etc.
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